If you listen closely to the interactions in today’s workplace, you will hear each of the four different communication styles—passive, aggressive, passive-aggressive, and assertive.
Of the four styles of communication, the assertive style is direct with the goal of creating a win-win situation. This style respects one’s own rights and opinions as well as those of the other person. These type of people operate from the belief that each of us is responsible for solving our own problems, and that neither party in the communication process has to justify themselves to each other. These people take responsibility for their own decisions and actions. Communicating assertively is the most likely way to ensure that everyone involved gets his/her needs met.
Learning how to become assertive, rather than aggressive or passive-aggressive, is an important step in discovering how to communicate appropriately with others. Assertive communication is the most effective style of communication. It means using direct statements to express thoughts, feelings, and ideas rather than indirectly or passively communicating to avoid conflict to appease others. Assertive people are more successful in work, as well as, social relationships.
Assertiveness is a style of communication that greatly enhances our effectiveness with others and produces the most positive outcomes. Assertiveness can:
- Improve interpersonal relationships.
- Enhance self-esteem.
- Minimize stress.
- Reduce feelings of helplessness/depression.
- Reduce conflicts/anxiety.
- Retrain self-respect.
- Treat others respectfully.
- Give a sense of control.
When an organization focuses on improving communication more effectively, it evolves into a more creative, productive, and profitable entity; and in turn, the organization becomes more valuable to each of its stakeholders.
Join us live, online on May 6th, you will discover effective tactics and techniques
for becoming a more assertive communicator...
Click here to reserve your seat for the TFE Communicating Effectively Workshop!