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If negative comments about your business appear online, there are a few things you can do to reduce the potential damage. For blogs, contact the person who wrote the post and ask him/her to remove it. Individual bloggers often are willing to remove posts to avoid the possibility of negative publicity. You may want to hire a firm that specializes in repairing a company's image online.
Your role as a business owner – entrepreneur – is often a lonely one. But, that doesn't mean you have to go it alone!
Aligning yourself with a trusted business advisor/mentor is one of the most valuable pieces of advice that anyone can give you. Entrepreneurs are by nature mavericks—--daring, inspired, “idea-people" with the grit to overcome extraordinary obstacles. They are visionaries who are empowered by an innovative idea, a passionate drive to set out on their own, and a burning desire to succeed. This independent, pioneering spirit is not only the power that drives entrepreneurial innovation, but it is also the perennial Achilles heel for entrepreneurs seeking the help of others.
Research in both educational settings and in the world of business indicates that students, employees, and CEOs are more likely to succeed if they had a mentor. Fortune 500 CEOs were asked what contributed most to their success. Many listed an effective mentor as one of the key factors. As a result, more and more entrepreneurs and business owners are following the lead of their corporate counterparts by engaging the services of professional business mentors.